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Research papers

Inspirational customers dialogues

The annual catalogue is IKEA's main communication channel with existing and potential customers globally. This case study demonstrates how the 2013 edition of the catalogue was evaluated through MROCs in five different countries. The presentation...

Catalogue: 3D Digital Dimensions 2013: (Online + Social Media + Mobile) Research
Authors: Frédéric Gennart, Pieter De Vuyst, Frank Naessens, Tom De Ruyck
Company: InSites Consulting
June 23, 2013
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Citation

Gennart, De Vuyst, Naessens and De Ruyck (2013a, June 23). Inspirational customers dialogues. ANA - ESOMAR. Retrieved May 06, 2024, from


https://ana.esomar.org/documents/inspirational-customers-dialogues